Twilio Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/twilio/ Digital Marketing News: customer experience, social, mobile marketing Thu, 08 Jun 2023 11:34:39 +0000 en-GB hourly 1 https://www.marketingtechnews.net/wp-content/uploads/sites/6/2020/09/marketing-icon-60x60.png Twilio Archives - Marketing Tech News https://www.marketingtechnews.net/news/tag/twilio/ 32 32 Twilio debuts CustomerAI ahead of its developer conference https://www.marketingtechnews.net/news/2023/jun/08/twilio-debuts-customerai-ahead-of-its-developer-conference/ https://www.marketingtechnews.net/news/2023/jun/08/twilio-debuts-customerai-ahead-of-its-developer-conference/#respond Thu, 08 Jun 2023 11:34:35 +0000 https://www.marketingtechnews.net/?p=108944 Twilio, a customer engagement platform that drives real-time, personalised experiences for brands, today unveiled CustomerAI ahead of SIGNAL, its upcoming user and developer conference. Debuting in a new video, Twilio’s CustomerAI couples the power of large language models (LLMs) with the rich customer data that flows through Twilio’s Customer Engagement Platform, to help companies unlock... Read more »

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]]> https://www.marketingtechnews.net/news/2023/jun/08/twilio-debuts-customerai-ahead-of-its-developer-conference/feed/ 0 8 out of 10 firms investing in customer engagement meet financial goals https://www.marketingtechnews.net/news/2023/apr/03/8-out-of-10-firms-investing-in-customer-engagement-meet-financial-goals/ https://www.marketingtechnews.net/news/2023/apr/03/8-out-of-10-firms-investing-in-customer-engagement-meet-financial-goals/#respond Mon, 03 Apr 2023 09:44:53 +0000 https://www.marketingtechnews.net/?p=108801 Research from customer engagement platform Twilio, has found that investment in customer engagement is a key driver of revenue growth. Twilio’s fourth annual State of Customer Engagement Report reveals that, amid constrained resources and economic uncertainty, eight out of 10 (81%) companies that invested in customer engagement met their financial goals. In the UK, 94%... Read more »

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